Responsible Disclosure Policy

Last modified 11.17.21

Data security is a top priority for Prismo, and Prismo believes that working with skilled security researchers can identify weaknesses in any technology. If you believe you've found a security vulnerability in Prismo’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

  • If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at . We will acknowledge your email promptly.
  • Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. 
  • Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Prismo service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions

While researching, we’d like you to refrain from:

  • Distributed Denial of Service (DDoS)
  • Spamming
  • Social engineering or phishing of Prismo employees or contractors
  • Any attacks against Prismo’s physical property or data centers

Thank you for helping to keep Prismo and our users safe!

Changes

We may revise these guidelines from time to time. The most current version of the guidelines will be available at www.prismosystems.com/security

Prismo is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@prismosystems.com

Disciplinary Action

Employees who violate this policy may face disciplinary consequences in proportion to their violation. Prismo management will determine how serious an employee’s offense is and take the appropriate action.

Responsibility

It is the Prismo InfoSec team's responsibility to see if this policy is enforced.